Free Shipping within New Zealand
Enjoy free shipping on orders over $120 within New Zealand, including rural addresses.
Bulky or oversized items may be excluded from this offer. Any exclusions or additional delivery charges will be noted in the product description.
Delivery Costs
For orders that do not qualify for free shipping, our flat rates are:
North Island — $9.00
North Island Rural — $12.50
South Island — $15.00
South Island Rural — $18.50
These rates exclude bulky or oversized items. Please check the individual product description for any additional shipping information.
Dispatch and Delivery
We use NZ Post and send all parcels with tracking. Your tracking details will be emailed to you once your order has been dispatched.
Estimated delivery is 3–7 working days from dispatch. Delivery may take longer during busy periods or due to weather disruptions.
Orders are dispatched and delivered on working days, excluding public holidays. Shipping charges include postage, packing and handling.
Delayed, Lost or Damaged Parcels
We carefully pack every order to help it arrive safely. Delivery timeframes are estimates, and courier delays can occasionally occur.
If your parcel is delayed, goes missing or arrives damaged, please contact us so we can investigate with NZ Post and help resolve the issue. For damaged items, please keep the packaging and send us photos of both the item and packaging.